Here’s an important statement: It’s not because you didn’t hear about the dissatisfaction of your users that it automatically means they are happy! Sometimes people need your help to complain. Help customers expressing their dissatisfaction. “If the world is supposed to be this way, we don’t need to be dissatisfied” Says Adam Grant in a…

How art evolves in totalitarian regimes. From russian constructivism style to current North Korean art style. — Question everything permanently is our role of designers. When I’m being asked to do something that I’m not sure about, if I’m asked to think in a way that I’m uncomfortable with, if even my friends tells me it’s weird to be interested in something, I continue asking questions and…